Shipping & Delivery Policy

Domestic Shipping 

How does the delivery process work?

  • Once our system processes your order, the confirmed order is placed with the designer, once the garment is ready it will be sent to the celebgazeonline.com for quality check.
  • After the garments pass through the final round of quality check, they are packed in premium celebgazeonline.com packaging and handed over to our trusted delivery partner
  • Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue
  • You can track the shipped package on the courier site using your airway bill number. The tracking link is also included in our shipping confirmation emails.

What is the estimated delivery time? 

The delivery time varies on various factors including but not limited to the designer, style of the garment, colour, size, availability and type of order i.e. whether it is ‘ready to ship’ or ‘made to order’.

More accurate and estimated dispatch times for each item will be mentioned on the product description page.

  • celebgazeonline.com aims to dispatch most ‘ready to ship’ products between 5 – 7 days of order confirmation.
  • For ‘made to order’ garments please refer to the estimated timeline on the product description page for dispatch timelines

Estimated delivery time sare provided as guidelines only, and do not consider possible delays caused by payment authorization or any other unforeseen circumstances. Issues arising at the end of the logistics provider or any other party may cause delays for which celebgazeonline.com cannot be held liable. celebgazeonline.com will be unable to redirect orders once items have been dispatched.

– celebgazeonline.com will deliver the goods to the Delivery Address you gave when you placed the order.

– Your order will be fulfilled within 28 days of the date of purchase unless we specified otherwise in the terms and conditions.

DATA PROTECTION POLICY.

Any personal data collated through the celebgazeonline.com Website will be treated confidentially, and will only be used to process your order.

TERMS

When you purchase items from this Website you agree to this online terms and conditions.

We may vary the online terms and conditions at any time. Your continued use of the Website following any variation to the online terms and conditions shall be deemed to be acceptance of any variation. If you do not accept these terms and conditions in full, you must leave this Website immediately. These terms and conditions shall apply every time you make a purchase on this Website.

My order will be shipped in multiple shipments? What does this mean? 

Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different Quality Centre locations.

Rest assured, you will only have to pay the shipping charge if applicable, on the first package you receive.

Are there any shipping charges applicable on my order?

For all domestic shipments within India – there will be no additional shipping charges, unless specifically provided for on the check-out page.

What can I do if my order dispatch is delayed?

We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please call us at +91-9672644333, And we will resolve any issue for the delay right away.

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